This notice describes our privacy practices and how we process your Personal Data should these come to hand through your engagement of MDG Property Management Limited to represent you in your property management requirements and when you provide us with information about you in line with this engagement or in support of our business or website and any other services we may offer (our “services”).
This Privacy Notice is effective from 1 January 2021. We may update it from time to time, and where the change is significant we’ll let you know by sending you an email.
MDG Property Management Limited
MDG Property Management Limited (“we”, “us”, “our”, “MDG”) is a company headquartered in Auckland New Zealand. Contact details for our locations can be found on the CONTACT US page of our website.
We provide a broad spectrum of experience and skills in property management earned through over 13 years of experience in the field of property management. To find out more about our Services you can visit the MDG Property Management Limited website using the following link: www.mdgproperties.co.nz/services
Your Personal Data
Personal Data means any information about you such as your name, phone number, email address, support conversations, comments on reports, or any other information that can be linked to your dealings with us. If the personal data has been aggregated or anonymised to such a degree that you are not able to be identified from that information, then this notice does not apply.
Information you provide
The majority of information we collect, we collect directly from you. For example, when you sign up to use our services, create or share information and when you contact us with questions or request support in any way.
Information we receive automatically
We receive some information automatically when you visit our website or use our services like your IP address or browser user-agent. We may also collect information on your usage of our website and services, this includes information such as the pages you visit, the actions you perform, and the content you view as you navigate around our website and services. We do this, so we can better understand how you use our services and continue to improve them.
Information we get from third parties
Occasionally we may receive personal data about you from third party sources such as publicly available materials or information .
Where we hold Personal Data we confirm that we will only process it:
- To perform a contract with you, or
- Where we have legitimate interests to process the personal data and they’re not overridden by your rights, or
- In accordance with a legal obligation, or
- Where we have your consent
How we use your Personal Data
The main way we use your Personal Data is to provide and support the services that we offer to you including using that information to verify your account, activity and maintain the integrity of our services. For tenants or applicants for our rental properties, we use your data to properly relate to you in different stages from the viewing, application process up to signing of the tenancy agreement and bond lodgement form (if you are a successful applicant). For applicants to our rental properties, we only gather information required to deal with you under the guidance of the Office of the Privacy Commissioner. Additionally, we may also use your information in the following ways:
To communicate with you
We may send you updated information, communicate with you about our services, and let you know about updates to our policies, notices or terms. We may also use your Personal Data when communicating with you to support you and manage our relationship with you.
Research and report
We may use your Personal Data to provide aggregated BUT anonymised reports, analytics and research which we may share publicly or with third parties.
We share information
In certain circumstances we will share the Personal Data:
- With your consent or at your direction, such as when you share reports with third-parties or invite users into your system.
- Third parties such as those that help us provide our services to you
You can ask us not to send you any marketing communications at any time by following the unsubscribe links at the bottom of the email, or you can send your request to us at email@example.com . You also have the following rights:
- To know how we use, store and process your Personal Data
- To have your Personal Data corrected, deleted or to ask us to stop processing your Personal Data
- To receive a copy of your Personal Data in a structured, commonly used and machine-readable format
- To lodge a complaint with a relevant supervisory authority
- Where our processing of your Personal Data is based on your consent, the right to withdraw that consent
If you withdraw your consent to the use of your Personal Data for the purposes set out in this Notice we may not be able to provide you with our services, and some functions or features may not be available to you.
You can exercise any of these rights by contacting us at firstname.lastname@example.org .
We share data both internally within MDG Property Management Limited, externally with our business partners or clients and with those you direct us to, as described in this Notice. When we do this your Personal Data may be transferred, stored or processed where our data hosting provider’s servers are located, or the country where you live. These transfers are necessary to provide our services. For further information please contact us at email@example.com .
The security of your Personal Data is central to everything we do at MDG Property Management Limited. We have put in place appropriate technical and operational measures to ensure the confidentiality, availability and integrity of your Personal Data at all times. For example when prospective tenants apply and provide information into a third party system, the information held there is encrypted and may only be accessed by the property manager concerned and the tenant/applicant. Information which is not required (e.g. an applicant who was not successful in renting a property applied for) is archived and/or regularly deleted. If you want more detailed information, please contact us at firstname.lastname@example.org .
Cost to supply you with information we hold about you
We are allowed by law and reserve the right to charge to supply you the information we hold about you.
Credit Bureaus and Credit Reports
Applicants for rental properties who want to know about their credit histories may go directly to the credit bureaus and ask them about their credit scores/histories.
If you have questions about this Privacy Notice or about how we collect, use, or secure your Personal Data then the best way to contact us is by email at email@example.com .
Alternatively, you can contact us by post:
MDG Property Management Limited
ATTN: Data Protection Officer
PO Box 10226
Dominion Road Auckland 1446